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Operational Excellence

Improving branch margin through operational efficiency

Includes;
  • Understanding supply & demand
  • Managing & controlling branch stock and working capital
  • Forecasting & setting stock levels / Safety stock
  • Understanding "stock turn" and its effect on profitability
  • Space planning - Warehouse & yard layout
  • Security - Preventing stock loss & shrink
  • Sound business controls
  • Basic time management
  • Five "S" Process - Sort, Set, Shine, Standardise & Sustain
  • Sharing W.C.D best practices for warehouses
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This course shares World Class distribution standards and practices, and will help staff understand how efficient operations affect branch profitability.
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Students will gain a better understanding of the main operational KPIs and what they can do in their daily routines that will improve their performance against these.
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The course is ideally suited to operational staff - Managers, Assistant Managers, Supervisors & Yard Servers.
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Learning Format: Classroom based or Webinar
Duration: 1 -2 day options
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